Privacy Policy

Cape Girardeau Dumpster Rental (“we,” “us,” or “our”) operates the website located at dumpstercapegirardeau.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using this Site, you agree to the practices described below.

1. Information We Collect

Information You Provide Directly

When you contact us by phone, web form, or any other means, we may collect:

• Your name
• Phone number
• Email address
• Service address or delivery location
• Project details and debris type
• Any other information you voluntarily provide

Information Collected Automatically

When you visit our Site, certain data is collected automatically through cookies and standard web technologies, including:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages viewed, time spent on pages, and referring URLs
• Date and time of your visit

We use this data solely to understand how visitors use the Site and to improve its performance. We do not use it to identify you personally.

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests, booking inquiries, and customer service questions
• Schedule dumpster deliveries, pickups, and related services
• Send confirmations, delivery notifications (including delivery photos texted to your phone), and service updates
• Process payments and maintain service records
• Improve the content, functionality, and usability of this Site
• Comply with applicable laws and regulations

We do not sell your personal information. We do not share it with third parties for their own marketing purposes.

3. Phone Calls and Text Messages

When you call (417) 457-4868, your call may be recorded for quality and training purposes. By calling us, you consent to this recording.

If you provide your phone number, we may send you transactional text messages related to your order — such as a photo of the dumpster drop or a pickup confirmation. Standard message and data rates from your carrier may apply. You can opt out of text messages at any time by replying STOP.

4. Cookies and Tracking Technologies

This Site uses cookies — small text files placed on your device — to improve your browsing experience. Cookies help us remember preferences, analyze traffic, and understand which pages are most useful.

Types of cookies we use:

• Strictly necessary cookies — Required for the Site to function. These cannot be disabled.
• Analytics cookies — Help us understand visitor behavior (e.g., Google Analytics). Data collected is aggregated and anonymous.
• Functional cookies — Remember your preferences to improve your experience.

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site. To opt out of Google Analytics specifically, visit https://tools.google.com/dlpage/gaoptout.

5. Third-Party Services

We may use trusted third-party services to support our Site and business operations, including:

• Google Analytics — Website traffic analysis
• WordPress / Elementor — Website platform and page builder
• Payment processors — If payment is collected online, it is handled by a PCI-compliant third-party processor; we do not store your card details
• Call tracking providers — For measuring marketing performance

Each third-party service operates under its own privacy policy. We are not responsible for the privacy practices of external sites linked from this Site.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Customer service and transaction records are typically retained for up to three (3) years. You may request deletion of your data at any time by contacting us.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

This Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.

9. Links to Other Websites

Our Site may contain links to external websites, such as the City of Cape Girardeau permit office or the Cape Girardeau Transfer Station. We have no control over those sites and are not responsible for their content or privacy practices.

10. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain uses of your data

To exercise any of these rights, contact us using the information below. We will respond within a reasonable timeframe.

11. Missouri Residents

We operate out of Scott City, Missouri and serve customers throughout Cape Girardeau County and Southeast Missouri. Missouri law may provide additional privacy protections. We comply with all applicable state and federal privacy laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Cape Girardeau Dumpster Rental
3141 E Outer Rd, Scott City, MO
Phone: (417) 457-4868
Website: dumpstercapegirardeau.com

This Privacy Policy applies solely to information collected through dumpstercapegirardeau.com and our direct customer interactions. It does not apply to information collected offline through other means.